ScannetHD Success at Gilligan’s Backpackers Cairns

Scannet Australia Scannet News

We at Gilligan’s Backpackers have been utilizing the ScannetHD “Floor” style ID scanning kiosks since January 2012. Previously to obtaining this system, we operated with another Australian based system for 3 years.

Since introducing the new ScannetHD ID scanners, we have found them to be much faster, accurate and user friendly. We are now able to scan an increased number of patrons ID’s as the previous system was extremely slow and would have extremely decreased the flow of our entrance.

We currently scan approximately 1500 ID’s through 2 kiosks on a weekend trade day as opposed to approximately 600-700 with the previous system. The current system also allows to more accurately collect data and patrons details so as to identify any problematic patrons that we can place through the banning system and make it unable for them to gain access until the ban has concluded. The previous system was very inaccurate and would very rarely replicate the details of the same ID if it was scanned multiple times meaning banned patrons were difficult to identify on the scanning software.

We are yet to encounter any issue or defect with the ScannetHD technology and as such, I would recommend this system to any venue wishing to utilize ID scanning technology. The superior administrator support offered by Scannet Pty LtdĀ has also allowed for updates and any troubleshooting to be rectified immediately.

Please do not hesitate to contact me should you wish to discuss this further.

Ross McFarlane
General Manger
Gilligan’s Backpackers Hotel and Resort

Gilligan’s Backpackers Hotel and Resort Cairns
57-89 Grafton Street, Cairns 4870
Toll Free: 1800 556 995 . Telephone: +61 7 4041 6566