Businesses use ID scanning as a way of protecting their enterprise while also ensuring the safety of their patrons. However, people have a genuine concern with the process, claiming that it impeaches on their privacy. The reason this cannot be dismissed is because the personal information of the patrons is collected by the businesses. Once their IDs have been scanned, they don’t know how the data is going to be used by the business. This is why it is important to ensure that they don’t feel uncomfortable having their IDs scanned.
Let’s go over some of the best privacy practices for venue ID scanning. Following these ensures that your customers’ rest assured that their information is safe and don’t object to having their IDs scanned.
Follow Legal Guidelines
The law clearly outlines the process you should follow when scanning the IDs of your patrons. You have to keep in mind that you aren’t allowed to intrude upon the patrons for the sake of ID scanning. The process has to be conducted in a fair and lawful manner. Train your staff to follow the guidelines so that the patrons have no reason to complain about the process.
Inform the Patrons
There are several aspects of the process you need to inform your patrons about. First and foremost, let them know of the purpose of the scanning. Also, inform them about the data you are collecting and how long you plan to keep it on record. Informing the patrons addresses much of the concern they have regarding privacy and data security.
Protect the Data
Last, but most importantly, you have to put the necessary measures in place to ensure the data you collect is protected. This can be by using certain software or equipment. You have to do whatever it takes to ensure data security. Don’t compromise on the quality of the devices you purchase. Data theft is the most likely privacy concern your patrons have. Take care of this and you can make them feel comfortable about ID scanning.